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New rewards program coming in 2017
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In 2017, date still to be determined, we will launch a new rewards program that recognises your play on poker, casino, and sportsbook (where available) and rewards you for recent activity, not monthly or annual play volumes. As a result, from January 1, Supernova VIP status will become a monthly status for players until the launch of the new rewards program.

While we understand that the 2016 VIP Club changes have impacted some of our highest-volume players, they have had a positive impact for the vast majority of our players, improving the overall game experience. A higher percentage of hands are seeing the flop in cash games, player deposits are lasting longer, which along with other such trends indicate a more healthy poker ecosystem, with long-term sustainability.
As we look to the future, we will offer an even more exciting and engaging rewards program with a continued focus on recreational players. Here’s a look at what’s coming up:

  • Rewards for all of your activity
Earn rewards not just by playing poker, but if you are in eligible areas, for casino games and making sports bets on BetStars. You won’t be required to play on any specific product, but your activity on all products will help you progress on your path to earning rewards.

  • Rewards based on recent activity
Currently, your VIP progress resets each month, but our  rewards should be personalized to your recent gaming activity and profile, not your monthly or annual play volumes, to improve player retention and engagement at all levels. As a result, our current VIP statuses will be discontinued upon launch of the new program and replaced with a new program rewarding your recent activity.

  • 2017 Rewards
As announced via our website at the start of 2016, currently advertised Supernova rewards are for this year only.  The value of rewards in 2017 are subject to change. 

From January 1, Supernova will be a monthly status for players who achieve it in 2017, while players who earn Supernova status in 2016 will retain it until the launch of the new rewards program. The value of VIP rewards and monthly VIP status requirements for 2017 are still subject to change. 

  • What’s next? 
Expect a detailed update on our new reward program later in the year, including timing of launch and more details of the program as they are finalized.
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